Product Recall Services

CCI offers custom designed consumer product recall plans that emphasize accuracy, efficiency and confidentiality.  Because of our strength in data processing, fulfillment and direct mail, we are able to offer you product recall programs that feature:

• Confidentiality to minimize your exposure
• Identification and targeting of product users
• Documentation and reporting to meet compliance expectations
• Custom software to integrate the targeting, notification, warehousing, inventory and fulfillment processes of product recall
• Storage and logistics
• Replacement product, refund or rebate distribution

Some firms have protected their brand's reputation by obtaining product recall insurance. Product recall insurance is not widely available and is not a complete solution. Further complicating the issue, manufacturers are faced with the increasingly multifarious product recall regulatory requirements in this country and around the world. Coupled with unwanted media attention, the product recall process can be a tough challenge for any firm. 

The future of your brand and your company rests in the hands of an all-encompassing, proactive product recall service provider that minimizes the burden and anxiety of the product recall process.

CCI will design and manage a custom product recall solution that minimizes the complexities and business impact of the product recall process.

We have helped several manufacturers through the challenging product recall process.  We bring our years or experience in marketing, logistics, fulfillment and data processing together to produce a product recall service that is much more efficient and effective than any call center could manage.

To have CCI design a custom product recall plan, contact us now.